At jilijli, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information when you use the jilijli platform at jilijli.org.
Six core principles that guide how jilijli handles your personal information
jilijli is the Philippines' premier online casino and sports betting platform, serving Filipino players from Metro Manila, Cebu, Davao, Quezon City, Makati, and across all regions of the country. We are committed to protecting the privacy and personal data of every player who trusts us with their information.
This Policy applies to all personal data collected through the jilijli website at jilijli.org, including all games, account management features, payment processing, customer support interactions, and promotional communications. It applies regardless of the device or method used to access the jilijli platform.
jilijli operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
For the purposes of the Philippine Data Privacy Act of 2012, jilijli acts as the Data Controller in respect of the personal data of its Players. As Data Controller, jilijli determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions or concerns about how jilijli processes your personal data, you may contact our Data Protection Officer at: [email protected]
jilijli collects the following categories of personal data from Players:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Automatically on platform access |
| Usage Data | Games played, wager amounts, session duration, bonus usage, login history | Continuously during platform use |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When you contact jilijli support |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channels | Registration & account settings |
jilijli does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by applicable regulations.
jilijli collects personal data through the following means:
jilijli processes your personal data for the following purposes, each supported by a lawful basis under the Philippine Data Privacy Act of 2012:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity and age verification (KYC) | Legal obligation; legitimate interest |
| Anti-money laundering (AML) compliance | Legal obligation |
| Fraud detection and prevention | Legitimate interest |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Sending promotional communications | Consent (opt-in) |
| Platform improvement and analytics | Legitimate interest |
| Regulatory reporting to PAGCOR and NPC | Legal obligation |
6.1 jilijli does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with the following categories of recipients only where necessary and lawful:
6.2 All third parties with whom jilijli shares personal data are required to process such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to jilijli.
7.1 jilijli uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the jilijli platform.
7.2 jilijli uses the following types of cookies:
7.3 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilijli platform.
8.1 jilijli implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
8.2 While jilijli takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, jilijli will notify the National Privacy Commission and affected Players in accordance with the requirements of the Philippine Data Privacy Act of 2012.
9.1 jilijli retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods are as follows:
9.2 Upon expiry of the applicable retention period, jilijli will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilijli:
10.2 To exercise any of the above rights, please contact jilijli's Data Protection Officer at [email protected]. jilijli will respond to all valid requests within thirty (30) days of receipt.
11.1 The jilijli platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. jilijli does not knowingly collect personal data from individuals under the age of 21.
11.2 If jilijli becomes aware that personal data has been collected from a person under 21 years of age, it will immediately suspend the associated account, delete the data, and forfeit any associated balance. If you believe a minor has registered on jilijli, please notify us immediately at [email protected].
12.1 jilijli primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines โ for example, where jilijli engages international game software providers or cloud infrastructure services.
12.2 Where such international transfers occur, jilijli ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act of 2012 and the guidelines of the National Privacy Commission.
13.1 jilijli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The most current version of this Policy will always be available at jilijli.org/privacy-policy, with the effective date clearly stated at the top.
13.2 Where changes are material, jilijli will notify registered Players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jilijli platform after the effective date of any amendment constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilijli handles your personal data, please contact our Data Protection Officer:
Now that you know how jilijli protects your data, join hundreds of thousands of Filipino players enjoying fair games, fast GCash payouts, and 24/7 support โ all in a secure, privacy-first environment.