jilijli Privacy Policy

jilijli is the Philippines' premier online casino and sports betting platform, serving Filipino players from Metro Manila, Cebu, Davao, Quezon City, Makati, and across all regions of the country. We are committed to protecting the privacy and personal data of every player who trusts us with their information.

This Policy applies to all personal data collected through the jilijli website at jilijli.org, including all games, account management features, payment processing, customer support interactions, and promotional communications. It applies regardless of the device or method used to access the jilijli platform.

jilijli operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

For the purposes of the Philippine Data Privacy Act of 2012, jilijli acts as the Data Controller in respect of the personal data of its Players. As Data Controller, jilijli determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions or concerns about how jilijli processes your personal data, you may contact our Data Protection Officer at: [email protected]

jilijli collects the following categories of personal data from Players:

jilijli does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by applicable regulations.

jilijli collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the jilijli platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering screening services; payment data from GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly available sources: Information from public registries or databases where necessary to verify your identity or comply with regulatory obligations.

jilijli processes your personal data for the following purposes, each supported by a lawful basis under the Philippine Data Privacy Act of 2012:

6.1 jilijli does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity verification providers: KYC and AML screening service providers engaged to verify your identity and comply with anti-money laundering regulations.
• Game software providers: Third-party game developers and live casino operators whose games are hosted on the jilijli platform, to the extent necessary to deliver gameplay.
• Regulatory authorities: PAGCOR, the National Privacy Commission, and other Philippine government agencies, where disclosure is required by law or court order.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud prevention vendors engaged to maintain and secure the jilijli platform.
• Professional advisors: Legal counsel, auditors, and compliance consultants, subject to strict confidentiality obligations.

6.2 All third parties with whom jilijli shares personal data are required to process such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to jilijli.

7.1 jilijli uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the jilijli platform.

7.2 jilijli uses the following types of cookies:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled as they are essential for account login, session management, and security.
• Functional cookies: Remember your preferences such as language settings and display options to personalize your jilijli experience.
• Analytics cookies: Collect anonymized data about how Players navigate the jilijli platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and bot traffic on the jilijli platform.

7.3 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilijli platform.

8.1 jilijli implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilijli servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Multi-factor authentication for administrative access to jilijli systems;
• Continuous monitoring for suspicious activity and automated threat detection.

8.2 While jilijli takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, jilijli will notify the National Privacy Commission and affected Players in accordance with the requirements of the Philippine Data Privacy Act of 2012.

9.1 jilijli retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR regulations and AML obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine anti-money laundering laws.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Technical and usage data: Retained for up to twenty-four (24) months from collection, after which it is anonymized or deleted.
• Marketing preferences: Retained until you withdraw consent or close your account.

9.2 Upon expiry of the applicable retention period, jilijli will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilijli:

• Right to be informed: The right to know what personal data jilijli collects and how it is processed — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data jilijli holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jilijli's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

10.2 To exercise any of the above rights, please contact jilijli's Data Protection Officer at [email protected]. jilijli will respond to all valid requests within thirty (30) days of receipt.

11.1 The jilijli platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. jilijli does not knowingly collect personal data from individuals under the age of 21.

11.2 If jilijli becomes aware that personal data has been collected from a person under 21 years of age, it will immediately suspend the associated account, delete the data, and forfeit any associated balance. If you believe a minor has registered on jilijli, please notify us immediately at [email protected].

12.1 jilijli primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where jilijli engages international game software providers or cloud infrastructure services.

12.2 Where such international transfers occur, jilijli ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act of 2012 and the guidelines of the National Privacy Commission.

13.1 jilijli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The most current version of this Policy will always be available at jilijli.org/privacy-policy, with the effective date clearly stated at the top.

13.2 Where changes are material, jilijli will notify registered Players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jilijli platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilijli handles your personal data, please contact our Data Protection Officer: